Return Information

Returns and Exchanges
Please contact customer service with return or exchange inquiries. We will replace any item found to be defective.

We are committed to provide unparalleled customer service and support. Your satisfaction is always our number one priority.

If you have any additional questions, comments or concerns, please e-mail us at:

Customer Service: fanucci@charteroakwine.com
Send a Fax:    (707) 963-5527
Call us: (707) 963-2298
US Mail to:       Charter Oak Winery
                           831 Charter Oak Avenue
                           St. Helena, CA 94574

Our normal business hours are: 8:00 am to 5:00 pm (Pacific) Monday through Friday

Guarantee
We measure success by the satisfaction of our customers. We want to bring you the best products at the fairest price, backed by the best service possible. In our experience, that's the only way to create relationships that stand the test of time.